Shop Foreman
Amarillo Machinery Company is now hiring a Shop Foreman. We are a growing dealer with several manufacturers and a rental company for many brands of construction and aerial equipment.
Job Qualifications:
- A minimum of 2 years’ experience within the construction/heavy equipment industry
- Safe work habits and history; must pass physical and have clean drug screen.
- Manage all service technicians in the shop.
- Build the service schedule balancing internal and external work.
- Demonstrate competency in the diagnosis and repair of heavy equipment product lines using computer skills for diagnostics.
- The ability to read schematics (both electrical and hydraulic)
- The ability to perform thorough and accurate annual inspections.
- Knowledgeable in trouble shooting various heavy equipment product lines.
- Must be detail-oriented with the ability to work with minimal supervision.
- Recruit and hire new technicians as needed to appropriately build a team suited to the business need.
- Manage the customer relationship from end to end.
- Exceptional customer service as well as communication skills are essential to success in this position.
- Build the customer base in order to grow the business.
- Estimate and Bid all service work.
- Monitor the entire workflow of a service repair order from creation to invoice to ensure jobs are completed per the customer expectation and to company standards.
- Monitor technician performance.
- Responsible for hitting targets, and creating proactive plans to ensure we continually stay on target.
- Administer applicable safety program to ensure we are educated and acting in accordance with industry standard safety protocols.
- Work closely with the parts department to ensure parts are properly quoted, ordered, and added to repair orders.
- Work with the Sales and Rental team member to ensure they have the necessary service and parts they need to take care of customers.
- A high school diploma or equivalent is required.
- Prior experience the following product lines: Hitachi, Mustang, JLG, Genie, Linkbelt, Caterpillar, John Deere, Komatsu, Dynapac, New Holland are a plus.
- Career Growth – At Amarillo Machinery Company you will have the opportunity to grow and develop new skills. Factory and in house training are an on going benefit for all employees.
- Compensation – Amarillo Machinery Company offers a very competitive salary, an excellent benefit package, health care insurance, 401k with company matching, paid Holidays, paid vacation and sick leave. Will consider relocation expenses.